Handmade to order in Mineville, Nova Scotia. Current turnaround time is approximately 5 weeks. Free shipping on Canadian and US orders over $150.00.

Warranty


We will warrant our products for 1 year from the the purchase date from any defects in material or workmanship. PROOF OF PURCHASE WILL BE REQUIRED.  If the item was purchased through one of our retailers we will need to see a copy of your receipt. If it was purchased from or website, we classify the purchase date as the date the order was marked as picked up, or the date the carrier delivered it to your address.

This warranty does not include any damage from wear and tear, misuse, chewing, or the use of topical flea and tick treatments or other harsh chemicals (this can damage/discolor).

All warranty requests must be emailed to orders@getdirtydog.ca prior to returning any products. 

Items must be returned to us (at buyers expense) for visual inspection to determine if a warranty applies.  We will refund the shipping once a warranty claim is approved. Depending on the nature of the claim, we will advise if the item will be repaired or replaced.  

Repairs will only be done in our shop, items must be returned to us.

​In the event there is a mishap and damage happens, contact us and if it's fixable we can provide you a quote for the repairs.​